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Your Guide to Great Financial Conversations



What's Inside?

Every patient conversation is important. But one of the most important – the fee and payment arrangement conversation – has the power to impact the health of your patients and practice. For many team members, talking about money and payment solutions doesn’t come naturally and their own personal perceptions of, and relationship with, money may make them uncomfortable, which may affect the patient’s decision regarding their oral health.

Effective financial conversations happen when both the team and the patient are comfortable and confident and when cost concerns are addressed in a way that is good for the patient so they can immediately schedule needed or wanted dentistry. This e-book contains a few ways to standardize and optimize the fee and payment arrangement conversation.

Expect to learn about:

  • Why process makes perfection
  • Making training a priority
  • How the cost conversation happens throughout the patient experience
  • How to talk money

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We do something very simple at CareCredit: we help people get the care they want for themselves and their families.

And, for us, that's very important. Together, with over 225,000 health-focused provider and retail locations, we're helping people access care.

Thousands of times each day, people are using their CareCredit health, wellness and beauty credit card to have important dental work done, be fitted with new hearing aids, have vision or cosmetic procedures, and get care for a beloved family pet.

We help make it easy for people to get the care they want and need, right when they need it, without having to delay treatment or appointments.