Every patient conversation is important. But one of the most important – the fee and payment arrangement conversation – has the power to impact the health of your patients and practice. For many team members, talking about money and payment solutions doesn’t come naturally and their own personal perceptions of, and relationship with, money may make them uncomfortable, which may affect the patient’s decision regarding their oral health.
Effective financial conversations happen when both the team and the patient are comfortable and confident and when cost concerns are addressed in a way that is good for the patient so they can immediately schedule needed or wanted dentistry. This e-book contains a few ways to standardize and optimize the fee and payment arrangement conversation.
Expect to learn about: